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Last Updated: September 2026

Our Commitment to Data Protection

crater-oryx is committed to ensuring that your privacy is protected and that we handle your personal data in accordance with applicable data protection laws, including the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and, where applicable, the General Data Protection Regulation (GDPR) for visitors from the European Economic Area.

Data Controller

crater-oryx is the data controller responsible for your personal data. If you have any questions about this policy or our data practices, you can contact us at:

crater-oryx
Level 4, 127 York Street
Sydney NSW 2000
Australia
Email: [email protected]

Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: Where you have provided clear consent for us to process your personal data for a specific purpose.
  • Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation.
  • Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights.

Your Data Protection Rights

Under data protection law, you have rights including:

  • Right of Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

Exercising Your Rights

If you wish to exercise any of the rights set out above, please contact us. We will respond to your request within one month of receiving it. If your request is complex or you have made multiple requests, we may need to extend this period by up to two additional months, in which case we will notify you.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

International Transfers

We are based in Australia and primarily process data within Australia. If we transfer your personal data outside of Australia, we will ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

Data Security

We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data where appropriate
  • Regular testing and evaluation of the effectiveness of security measures
  • Procedures for dealing with any suspected data breach

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Complaints

If you have a complaint about our use of your personal data, please contact us first so we can try to resolve the issue. You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or, if you are in the EEA, with your local supervisory authority.

Changes to This Policy

We may update this data protection policy from time to time. Any changes will be posted on this page with an updated revision date.